Manhattan Home Design, a furnishings company specializing in mid-century modern and modern items, placements itself as a provider of "affordable deluxe." The business uses a curated collection of furniture, consisting of legendary recreations and initial designs, intending to bring premium, stylish items to a vast target market.
Brand Approach and Products
The brand's core viewpoint, as highlighted by CEO Becca Polak, is to supply functional and elegant furniture that forms the way individuals live. Polak, a previous business attorney that got Manhattan Home Design in May 2024, brings a focus on customer-centric service and quality. The company's brochure consists of popular items like the Mario Bellini Couch and the Ducaroy Sofa, commonly made with high-end materials such as Italian natural leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed check out Manhattan Home Design Reviews from both the business's web site and independent evaluation systems exposes a combined picture. The Sitejabber site gives a especially telling point of view, with an total rating of 2.6 out of 5 celebrities, suggesting a pattern of customer discontentment.
Favorable Comments:
Many clients commend the visual and top quality of the furniture, keeping in mind that items frequently surpass expectations in regards to product and workmanship.
Some testimonials from the firm's web site emphasize items as "statement-making" and "exactly what I required to draw the room together."
Older reviews from third-party sites also discuss favorable experiences with product quality and timely shipment.
Adverse Feedback:
Extra current evaluations on independent sites like Sitejabber and Houzz repaint a much less favorable image, with regular issues concerning solution, value, and deceitful advertising and marketing.
Common problems highlighted on Sitejabber and other platforms consist of:
Poor customer service: Consumers report a absence of communication and problem settling problems.
Deceptive practices: There are points out of products being detailed as "in stock" when they are not, as well as a "bait and switch" method with furniture top quality and sales.
Delivering and shipment concerns: Long hold-ups, unsatisfied orders, and harmed products upon arrival are frequently mentioned.
Difficulty with returns and refunds: Consumers have actually reported considerable obstacles in obtaining reimbursements or substitutes for harmed or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner ManhattanHomeDesign Reviews of Manhattan Home Design. Her history remains in the company and legal world, and she acquired the firm with the objective of boosting the on-line furniture buying experience. She is likewise a factor to the business's blog, where she writes about interior decoration patterns and tips. Her management is concentrated on curating ageless, top quality pieces and changing the business's online reputation via a much more customer-centric technique.